Dr. Michele A. L. Villagran is based in the Los Angeles area and is a Lecturer with University of North Texas, and LIS Coordinator for the University of North Texas Master of Library & Information Science programs. She also serves as President and CEO for CulturalCo, LLC focusing on areas of cultural competency, diversity & inclusion, emotional intelligence, and conflict resolution. She is a certified advanced cultural intelligence facilitator through the Cultural Intelligence Center, and Conflicts Dynamic Profile consultant. Dr. Villagran earned her undergraduate degree in Management and International Business from the University of Nevada Las Vegas, her M.L.S. degree in Legal Informatics from the University of North Texas, and her M.B.A. in Strategic Management from the University of North Texas. At Pepperdine University, she completed a Certificate in Dispute Resolution, her Masters of Dispute Resolution, and her Doctorate of Education in Organizational Leadership with her dissertation focusing on cultural intelligence in law firm libraries. Dr. Villagran is involved with many associations within the LIS profession, education, leadership and dispute management fields.