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Thursday, February 8 • 2:30pm - 4:00pm
Technical Services Education SIG: Expanding Technical Services Education: From Cataloging and Classification to Electronic Resources and Information Infrastructure Development

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Four presentations by an expert group of LIS educators and practitioners provide perspectives on the future of technical services education. Presentations will cover new perspectives on and practices in traditional technical services topics of cataloging and classification as well as new areas into which technical services education is expanding.
(1) Expanding the Universe of Cataloging Education: No Crystal Ball Required, presented by Karen Snow, Gretchen Hoffman, Maurine McCourry, and Heather Moulaison-Sandy
It seems that the boundaries of the current information organization universe expand every day: new standards, linked data, automated and user-generated metadata – the list goes on and on. At the same time, traditional cataloging standards and practices remain and continue to evolve over time due to shifting user information needs and emerging technologies. Catalogers must adapt to these changes, but also exercise caution to avoid succumbing to fly-by-night trends.  Boundary-expansion can be overwhelming for catalogers who must keep up with the old and the new, but it also offers exciting opportunities and new ways of approaching traditional cataloging standards and practices.  Those who perform cataloging work know that it can be fun and intellectually stimulating, but cataloging has been and continues to be viewed by some as an “undesirable occupation” – boring, resistant to change, details-obsessed, and a professional dead end. This perception can thwart catalogers seeking to push boundaries and convince stakeholders of the importance of cataloging work.
The above concerns are also shared by cataloging educators who must prepare new catalogers for the current information environment while ensuring that they can survive and thrive in the unknown future.  How can cataloging educators best prepare LIS school graduates to successfully navigate this expanded information organization universe while also convincing them that cataloging is far from dry and dull?  No crystal ball is required! For the Technical Services Education SIG session, a panel of cataloging educators will recommend ways of educating the next generation of catalogers who must engage with standards and stakeholders beyond what is found in traditional information centers.  Using references such as the new ALCTS Competencies for Cataloging and Metadata Professionals document (Cataloging Competencies Task Force, 2017) and Re-Envisioning the MLS , the white paper published by the University of Maryland’s iSchool in 2015 (Bertot, Sarin, & Percell, 2015) the panel will discuss how cataloging and cataloging education have evolved, and explain the importance of obtaining competencies beyond simply learning and using library standards, such as Resource Description & Access (RDA) and MAchine-Readable Cataloging (MARC), to remain relevant in a rapidly changing information society.
Cataloging Competencies Task Force. (2017). Core competencies for cataloging and metadata professional librarians . Retrieved July 13, 2017 from http://hdl.handle.net/11213/7853
Bertot, J. C., Sarin, L. C., & Percell, J. (2015). Re-envisioning the MLS: Findings, issues, and considerations. Retrieved July 13, 2017 from http://mls.umd.edu/wp-content/uploads/2015/08/ReEnvisioningFinalReport.pdf 
(2) Expanding Classification: LIS Education Asks Why and How to Undo Dewey, presented by Sue Kimmel.
Genre-fying fiction collections has become a very popular alternative in school libraries and has created a stir in the literature with an issue of the AASL membership journal, Knowledge Quest dedicated to the “Dewey Debate” (Nov./Dec. 2013). Pre-service youth librarians are often attracted to alternative classification systems such as “genre-fying.” In our coursework, we address these alternatives in our introductory course as a current issue and in our Technical Services course as an alternative to the Dewey Decimal System. Often our students find themselves in practicum placements where they assist with genre-fying, and many of our graduates report to us that they have re-classified their fiction collections by genre. The problem for this research and for us as instructors and for our students: a lack of guidance about why and how to make this change, the kinds of questions that need to be considered in the short and long term before making such a change, and the impacts intended and unintended on users. 
In this case study, staff at a small, rural public library changed the arrangement of the children’s collection to better serve the knowledge needs of users: children and their caregivers. Library staff members were interviewed before and after the change about the decisions they made, the process of making the changes and the experience of introducing the change to the community. A snowball technique was employed to identify other community stakeholders impacted by the change. Additionally the researcher was a participant helping to sticker and re-shelve books and spending numerous hours observing use of the collection before and after the change.Findings from this study will be shared using a theoretical perspective that considers a classification system as a “boundary object” between librarians and users (Albrechtsen & Jacob, 1998); one that is responsive to the information needs and interests of users, in this case: children and their caregivers. A sociocultural perspective is employed to uncover the community impacts of this reclassification.
Albrechtsen, H. & Jacob, E. K. (1998). The dynamics of classification systems as boundary objects for cooperation in the electronic library. Library Trends 47 (2) 293-312.

(3) Electronic Resources Related Curricula at Accredited Library and Information Science Programs presented by Cris Ferguson.
A review of the literature surrounding technical services curricula at library and information science programs in the U.S. raises questions as to the degree to which electronic resources are formally addressed as part of graduate level programs. It is not clear 1) whether any courses are specifically devoted to electronic resources are offered and 2) what LIS courses on continuing resources, acquisitions, and technical services cover in relation to electronic resources.  Answers to these questions will be explored in this presentation. Results presented will include the degree to which electronic resources are being addressed as part of technical services curricula based on an investigation of the course and catalog offerings at accredited LIS degree program and whether or not technical services related courses cover the subject of electronic resources based on an examination of syllabi for technical services related courses for the occurrence of the keywords “electronic resources” or “e-resources.”
Electronic resources are a rapidly evolving and ever changing field, and any course teaching the subject would necessarily need to evolve just as rapidly.  Recommendations for further areas of research could include alternative methods for addressing electronic resources education outside of a traditional LIS course, such as internships and practicum experiences. 
(4) Incorporating Human-centered Design as part of an Expansive LIS Technical Services Education Fit to Digital Information Infrastructure Development, presented by John D’Ignazio
Based on the literature and field developments, there are several approaches to digital curation that have reached maturity. The most prevalent regards digital repository appearance and growth as a natural occurrence—part of the information infrastructure of modern business and research environments. This infrastructure is built through the combined efforts of technologists and domain specialists. If digital curators are involved, they evaluate post facto the repositories’ large-scale operation and impact (Rajesekar & Moore, 2001; Marcial & Hemminger, 2010). This approach leaves a gap that is problematic given the missing expertise tha

Thursday February 8, 2018 2:30pm - 4:00pm MST
Cotton Creek II

Attendees (9)